How long will my order take?
We estimate an order to take 2–3 weeks depending on our work load at the time you place your order. For large orders of 20 items and over please allow an approximate time frame of 4–6 weeks.
Do you give price reductions on bulk orders?
Yes we do! We can discount each bolster with orders over the quantity of 8 and further reductions thereafter. Just speak to us.
Do your prices include GST?
No, all our prices are ex-GST and the tax is added at checkout.
Can I supply my own fabric?
As much as we would love to, we unfortunately cannot offer this service.
I’m quite tall, can you make my bolster longer for me?
Absolutely! There’s just a small extra charge to allow for extra fabric and filling.
Do you guarantee your work?
We most certainly do, for one year after purchase. If any fault occurs or a zip doesn’t behave we will mend or replace. We will even pay for the postage! We pride ourselves on the quality of our handmade goods and believe very strongly in excellent customer care.
I’m new to Yoga and I really don’t know what bolster to choose, can you help me?
Sure! The most popular bolster is the cylinder shape. However, this particular shape and height isn’t suited to everyones needs and body shape. Please refer to the descriptions of bolsters to guide you towards the most beneficial for you. If you’re still not sure and would like some advice, we would love to chat and help you choose something thats most suitable for you.
Do you have a shop or stockists?
Not at the moment. Although saying that, there are some Yoga studios around New Zealand that really love our products. From time to time they like to stock our bolsters and cushions in their Yoga studio shop. We would happily put you in touch if you don’t have time to wait for us to make you anything.
Do I really need to purchase a bolster or cushion to support my Yoga and Meditation practice?
Absolutely not. Yoga blocks, rolled towels and folded blankets work just as effectively. Saying that, having your own props on hand encourages a consistent, comfortable and stable practice.
I prefer my bolster to be quite soft than firm. Can you accommodate for me?
Certainly! We like to fill our bolsters quite densely so our customers can take out the filling if required to suit their personal needs. It is easier to take away the filling rather than add. Also over time and a lot of use the bolsters can start to flatten particularly with consistent studio use. We pride our bolsters on generously filling them so they do not loose their form and solid support. We also take pride in customising your Yoga props because everyones tastes and needs are unique.
I would love piping on my bolster, is that something you can do?
Yes, it is! We love an opportunity to personalise your Yoga props. This is an extra charge of $15. The easiest way for you to add piping is to purchase it as a separate product under 'Add piping'. You then specify in the comments section at the last stage of checkout what item you're wanting to apply your piping to and your preferred colour. If you would like piping but you're not sure which colour to choose, we are more than happy to choose for you. Please note, our modern meditation cushions come with piping and so do not require this to be added separately – simply let us know your preferred colour of piping at checkout.